TUI Career Opportunities

TUI is a rapidly growing, established and highly regarded online university that offers bachelor’s, master’s, and doctoral degrees in business administration, health sciences, information systems and education. TUI is accredited by Western Association of Schools and Colleges and is currently the only exclusively on line university to have the WASC accreditation.

Join our Team

TUI is looking for the right people to join our organization. If you are a committed and talented professional who believes in the potential of quality distance learning we would like to know more about you.

Please submit your resume to jobs@tuiu.edu for consideration.

Faculty Positions

College of Health Sciences and College of Education

The Colleges of Health Sciences and Education are seeking part time faculty members to teach at the undergraduate and graduate levels. All areas of Health Sciences and Education will be considered, although highest consideration will be given to applicants with expertise in the areas of Health Care Management, Epidemiology, International Health, Research Methods, Program Evaluation, Environmental Health, Health Care Law and Ethics, Teaching and Instruction, Adult Education, Educational Leadership, and Technology and Learning.

Candidates should have an earned doctorate degree with an established or potential scholarly research record. Candidates must also have strong information technology skills.

Please send application letters with resumes to:

Heidi Sato, PhD, MPH, Faculty Recruitment Coordinator, College of Health Sciences and College of Education, hsato@tuiu.edu

College of Business Administration

The College of Business Administration is seeking full time and part time faculty members to teach at the Bachelor's, Master's, and Ph.D. levels. All functional areas of Business Administration and Information Technology will be considered, although highest consideration will be given to applicants with expertise in the areas of Accounting, Finance, and Information Technology.

All candidates should have an earned doctorate degree with an established or potential scholarly research record. Candidates must also have strong information technology skills.

Please send application letters with resumes to:

Anthony Culpepper, Ed.D., Dean, College of Business Administration, Dean, College of Information Systems, aculpepper@tuiu.edu

College of Health Sciences and College of Education

TUI University invites applications for two full-time resident faculty position in the Colleges of Health Sciences and Education. The position in the College of Health Sciences requires a Ph.D. in Health Care Administration, Health Services, or Health Policy and Management from an established accredited research university. We are looking for an experienced educator to teach and supervise at all levels from the undergraduate level up to and including the Ph.D. The position in the College of Education requires a PhD in Education or Educational Leadership from an accredited university, a record of research publications and of successful thesis/dissertation supervision, and experience in teacher education programs. TUI University is accredited by the Western Association of Schools and Colleges and it offers Bachelors’, Master’s, and Ph.D. degree programs online. TUI is an equal opportunity employer. For more information visit our Web page at www.tuiu.edu. Please send a cover letter and recent curriculum vitae to Dr. Heidi Sato (hsato@tuiu.edu), Faculty Recruitment Coordinator for the Colleges of Health Sciences and Education.

human resources

Position: Manager of Payroll

Job Purpose:

Prepares and reviews employee payroll data, compiles payroll information, completes, reviews and prepares new reports; insures that payroll information is submitted in a timely manner to PayChex.

Duties:

Maintains payroll information by designing systems; directing the collection, calculation, and entering of data.
Updates payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers.
Pays employees by directing the production and issuance of paychecks or electronic transfers to bank accounts.
Prepares reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages.
Determines payroll liabilities by approving the calculation of employee federal and state income and social security taxes, and employer's social security, unemployment, and workers compensation payments.
Balances the payroll accounts by resolving payroll discrepancies.
Provides payroll information by answering questions and requests.
Maintains payroll guidelines by writing and updating policies and procedures.
Complies with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
Maintains employee confidence and protects payroll operations by keeping information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Completes operational requirements by scheduling and assigning employees; following up on work results.
Maintains payroll staff by recruiting, selecting, orienting, and training employees.
Maintains payroll staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

Managing Processes, People Management, Data Entry Management, Reporting Skills, Compensation and Wage Structure, Benefits Administration, Worker Compensation, Employment Law, Developing Standards, Financial Skills, Accounting

Position: Payroll Coordinator

Job Purpose:

Prepares and reviews employee payroll data, compiles payroll information, completes, reviews and prepares new reports; insures that payroll information is submitted in a timely manner to PayChex.

Duties:

Maintains payroll information by designing systems; directing the collection, calculation, and entering of data.
Updates payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers.
Pays employees by directing the production and issuance of paychecks or electronic transfers to bank accounts.
Prepares reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages.
Determines payroll liabilities by approving the calculation of employee federal and state income and social security taxes, and employer's social security, unemployment, and workers compensation payments.
Balances the payroll accounts by resolving payroll discrepancies.
Provides payroll information by answering questions and requests.
Complies with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
Maintains employee confidence and protects payroll operations by keeping information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.

Experience and/or Educational Requirements

Bachelors Degree in Business Preferred
Minimum 3 years payroll experience
Managing Payroll Processes, Data Entry Management and Reporting Skills
Knowledge of Compensation and Wage Structure
Knowledge and working experience in Benefits Administration, Worker Compensation and Employment Law.
Knowledge and experience in Developing Standards, Financial Skills and Accounting
Proficiency with MS Word, Excel, Outlook
Familiarity with Paychex’s payroll system is a plus

information technology

Position: IT Project Manager

Position Description:

The Information Technology project manager is responsible for managing multiple developers doing complex applications projects to successful completion. He/She is responsible for defining, planning, and executing multiple complex projects, actively participating in all phases of the project life-cycle, including the creation of the business case and project charter, work flow design, project documents management and business process improvement.

Specific Responsibilities:

Manages, leads and develops a team of internal and external developers
Manages the input, approval and prioritization process for all IT development projects
Works with all company departments to develop the project scope and document project requirements.
Identify new project opportunities that can improve scalability and productivity via business process improvement
Leads the project team with a clear focus on process improvement as part of the project life cycle.
Effectively estimates costs, timelines, and resource requirements for the successful delivery of projects to an agreed scope.
Ensures that realistic project and quality plans are prepared, including recommendations on process improvements and technical options.
Tracks all activities against the plan, monitors costs, timelines and resources used, and takes action where deviations occur.
Provides regular timely reporting to project team members, IT leadership, and internal customers.
Identifies, assesses and manages risks to the success of the project including a clear escalation mechanism designed to resolve problems before their impact endangers project viability.
Creates metrics and lessons learned after each project phase and ensures these are documented in a central repository for use on future phases and projects.

Job Requirements:

Bachelor's or Master's Degree in Computer Science, Business Administration, or other related field.
4+ years project management experience. At least 2 years experience managing medium to large software rollouts.
Ideally some experience as a developer
Experience leading process improvement projects across departments
Excellent communication skills with the ability to collaborate well with others and reconcile differences among resources/departments
Excellent written/verbal skills with demonstrated ability to present articulate and compelling proposals to a non-technical audience
Excellent time management and organizational skills, a self starter with high degrees of initiative.
Strong demonstrated leadership skills required

Position: Support Technician for Help Desk

Position Description:

Provide a high-level of customer support to students/faculty and staff via email and phone on all TUI applications and service.
Create temporary usernames and passwords for new students.
Assist students with accessing TUI Virtual Library; assist with access codes, and other technical difficulties such as firewalls.
Provide support for faculty and students using the Web conference application (Elluminate).
Troubleshoot for student having difficulties accessing website and uploading assignments.
Provide student support with all aspects of TUI.

Job Requirements:

High communication skills.
Ability to learn fast.
Proficient in MS Office 2007, and MS XP Applications (Word, Excel, Power Point, Outlook)
High written skills.
IT background preferred

MARKETING and outreach

Position: Database Marketing Manager

Job Description:

Provide strategic and functional leadership and develop TUI’s database marketing competency leveraging database and quantitative insights to provide recommendations to optimize our marketing programs to meet specified ROI and strategic objectives.

Duties

Will manage customer database with attention to detail, following best practices, create dashboard of key performance indicators, update daily where applicable, Post Mortem data analysis as assigned, campaign strategy recommendations, planning, execution and tracking, list segmentation creation and tracking. Utilize analytics tools and vendors to report key performance metrics; make strategic recommendations for campaign improvements
Assist in customer acquisition and identification of prospects, lead generation, and customer retention and update customer profiles, and monitor retention, segmentation, attrition and demographics.
Analyze and support the implementation of multiple, concurrent marketing campaigns.
Identify and suggest test strategies, develop appropriate campaign matrices and coding strategies to support campaign goals.
Develop processes to generate lists from the database to support all marketing efforts to new and existing customers. Ensure that list analysis meets specifications for the campaign. Enhance, append and update lists on a regular basis.
Design, develop, and manage company segmentation rules and models, containing demographics, psychographics.
Perform analysis to assist in overall evaluation of campaign's success.
Perform ad-hoc recurring analysis and reporting of data to monitor key performance indicators and trends.
Perform analysis to report on customer profiling with win/loss data.
In addition to our expanding database management and maintenance, there will be a significant focus on efficiency as we look to achieve a high degree of reporting and operational scale across several marketing campaigns.
Create and maintain program roadmap and email marketing calendar in support of TUI’s objectives
Ensure core stakeholders are vested in the success of database marketing campaigns and champion best practices on a weekly, monthly, quarterly and ad hoc basis to the extended teams.

Skills/Qualifications

Bachelors Degree in Marketing preferred
3-5 years experience
Experience in all aspects of developing and maintaining marketing strategies
Technical marketing skills
Proven experience in customer and market research

Position: Director of Integrated Marketing

Key Functions:

Develop effective marketing plans, launch plans and ensure their successful executions.
Work with academic affairs to conduct competitive analysis and provide recruitment and outreach departments with effective selling strategies.
Develop and maintain a student acquisition strategy that optimizes customer lifetime value and retention.
Will manage customer database with attention to detail, following best practices, create dashboard of key performance indicators, update daily where applicable, Post Mortem data analysis as assigned, campaign strategy recommendations, planning, execution and tracking, list segmentation creation and tracking. Utilize analytics tools and vendors to report key performance metrics; make strategic recommendations for campaign improvements
Develop marketing campaigns (differentiated sales messages, integrated print, SEO/SEM, promotional material) with sound measurements to monitor and report effectiveness, leading to continuous improvement of student experience, business results and deeper customer relationship.
Utilize performance metrics and ROI analysis to assess current programs and procedures.
Work with internal teams to develop and implement integrated content, promotions, and creative campaigns required to drive growth and maximize customer value.
Oversee marketing and promotional activities with internal and external strategic partners.
Work closely with academic affairs and program development teams to develop and maintain the value proposition for TUI’s degree programs.
Ensure that the value proposition resonates consistently within all content and program messaging.
Provide leadership and creative thinking to the analysis of market trends, data and the identification of new market opportunities.

Attributes:

Experience working in a lean/flat organization with cross functional skills
Expertise in planning, prioritizing, and goal setting including the ability to manage multiple projects, determine project urgency, create detailed action plans, and organize schedules, people and tasks
Outstanding track record of profitably developing and executing data-driven marketing strategies
Background which includes hands-on accomplishments in delivering market share, sales growth and profitability
Hands-on skills/experience in all of the following areas: Search Engine Optimization (SEO), Social Media Optimization (SMO), Online Marketing, Product Marketing, Solutions Marketing, Vertical Marketing, and Collateral Development.
Start-up mentality is a must.

Position: Product Manager

Summary:

The Product Manager will be responsible for developing and executing product positioning, product launches, market opportunity analysis, and uncovering opportunities to drive leads and enrollments for individuals seeking degrees across TUI University’s four colleges. He/she will also be responsible for coordinating the day-to-day product management and marketing activities for select degree program(s) for the business to ensure revenue goals and budgets are met and have a strong background with the U.S. Military. This role requires a successful individual who is able to juggle multiple priorities and demands in order to achieve a positive outcome for the business entity. The demonstration of an ability to communicate interpersonally with a wide range of stakeholders and grasp differing viewpoints clearly and articulating the information gleaned in a business strategy for the four College will be an integral function of the role.

This individual will be responsible for understanding the target market and collaborating with cross-functional team members to develop an integrated marketing plan designed to generate inquiries to meet growth goals. The qualified individual will have the proven ability to strategically identify and analyze key marketing and product management opportunities.

Essential Duties and Responsibilities:

Collaborate with various functional departments across the organization to include product development, operations and academics to ensure a targeted marketing effort related each college. In addition, the individual will work collaboratively with other marketing functions to solicit input on strategies and tactics behind a strategic marketing plan directed to stakeholder needs.
Identify and analyze key marketing and product management opportunities in various subjects and across several industries, specifically with focus the U.S. military.
Represent the TUI University marketing team resources as a member of the product cross-functional team.
Identify issues; engage appropriate marketing team members as necessary.
Identify and execute on unique messaging and product attributes.
Track performance of marketing strategy through measurement and analysis of prospective student inquiries, conversion, and retention to understand effectiveness and ROI.
Initiate and lead course correction with their cross-functional team members when issues arise in achieving goals.
Perform Research and Analysis to articulate high-level strategic questions to help guide the data collection and reporting process.
Lead the process to respond to competitive and market trend analyses, ensuring that strategic decisions are data driven.

VPAA

Position: Instructional Design Specialist

TUI University seeks an energetic and innovative Instructional Designer to assist in the planning, creation, implementation, assessment, and support of multimedia and web 2.0 and beyond content to enhance student learning.

Reporting to the VPAA, the Instructional Designer is responsible for managing the design and development of online courses, learning models/objects, interactive tutorials and other activities that support and enhance the faculty’s instructional activities. Working closely with the Director of Academic Quality Assurance Systems, and the College Deans, and the VP for Information Technology, the Instructional Designer will be part of a team that will collaborate with faculty and students to effectively utilize educational technologies and online learning tools in support of academic curricular development that enhances instructional delivery, increases active learning, and refines critical thinking.

Specific responsibilities:

Implement, maintain, and enhance digital content affiliated with e-learning courses.

Assist faculty in analyzing and assessing the application of appropriate instructional tools and strategies to accomplish identified learning outcomes. Work with librarians and other content experts to create new materials and revise existing content for a web-based delivery format.
Collaborate with faculty and staff in assessing instructional effectiveness and learning outcomes in cooperation with the Director of the TUI Institutional Research and the Director of the Academic Quality Assurance Systems.

Develop and monitor project schedules and workflow.

Maintain deep knowledge of current and emerging trends, issues, and best practices in educational technologies and multimedia instructional development.

Work with faculty to learn and incorporate new and emerging technologies and submit proposals for enhanced online course delivery systems to the VPAA.

Perform other job-related duties as assigned.

Qualifications:

Master’s degree in Instructional Design, Educational Technology or related field.

Substantial experience in designing online learning environments.

Expertise in the use of multimedia design tools and broad mid-range skills in a variety of information and instructional technologies.

Knowledge of instructional design and pedagogical methodologies

Experience with web design, web development applications (Web 2.0 and beyond, HTML, and scripting languages and approaches such as AJAX, FLEX, OpenLaszlo, sMash (project Zero), Dreamweaver, Flash, and JavaScript.

Ability to work in a team environment.

Ability to work effectively and collegially with a diverse population of faculty, students, and staff

Ability to develop a department of skilled professionals to work in Instructional Design

Strong analytical, organizational and project management skills.

Excellent oral, written, and interpersonal communication skills.

Financial aid

Position: Assistant Financial Aid Controller

REPORT TO: Financial Aid Controller

SUMMARY OF FUNCTIONS:

This job will provides assistance to the Financial Aid Controller and Financial Aid Department by monitoring and communicating student disbursement activity. Assists in monitoring satisfactory academic progress of students and correct awarding of Federal Financial Aid.

MAJOR DUTIES AND RESPONSIBILITIES:

Reviews satisfactory academic progress of students prior to releasing federal financial aid funds.

Review Accounts Receivables detail to ensure timely awarding and disbursement.

Communicates with the Bursars, Financial Aid Officers, and Collections regarding students’ disbursement status.

Generates reports to monitor returns exposure for students at the conclusion of each session.

Calculate Return to Title IV for all students who officially or unofficially withdraw on a timely basis (e.g., within 30 days) or do not complete an academic year.

Monitor eligibility and academic progress of students to assure correct allocation of federal funds.

Send necessary email notifications to students regarding their disbursement status.

Attend at least one approved financial aid workshop, conference and other training sessions involving financial aid annually.

Have knowledge of CNSSS, Outlook, Excel, EDConncect, EDExpress and provide excellent customer service skills.

Import data files from EDConnect and EDExpress daily.

Other duties as assigned.

Skills and Qualifications

Bachelor’s degree preferred in one of the following fields; Business, Accounting, Communications, Education
Financial Aid Experience monitoring Satisfactory Academic Progress a plus
Accounting experience preferred
High attention to detail
Flexibility
Must have excellent communication skills
Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint)

Position: Assistant Financial Aid Director

REPORT TO: Director of Financial Aid

SUMMARY OF FUNCTIONS:

Under the direction of the Financial Aid Director, the Assistant Financial Aid Director is responsible in the daily operations of the Financial Aid Office for the administration of financial aid programs in accordance with Federal regulations.

Duties and Responsibilities:

Ensure the federal guidelines for student enrollment and financial aid eligibility
Counsel students to determine need options, perform need analysis
Review student files for accurate funding, ensure compliance
Coordinate and assist training for financial aid personnel
Assist in review of Satisfactory Academic procedures
Co-ordinate the campus Financial Aid Controller and Bursar to ensure disbursements to students are accurate
Monitor student activity
Make sure all accounts are balanced and funded correctly
Monitor data entry
Interact with all internal departments

Skills and Qualifications

Bachelor’s degree in one of the following fields; Business, Accounting, Communications, Education
5-7 years Financial Aid Experience
Experience with Title IV federal student Financial Aid.
Proficiency in verification and student eligibility criteria.
Excellent customer service and organizational skills.
High Attention to detail with the capability to multi-task.
Must have excellent oral and written communication skills
Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint)

Position: Financial Aid Customer Support Specialist

REPORT TO: Director of Financial Director

SUMMARY OF FUNCTIONS:

Receives all Student contacts regarding financial aid, handles disposition of problems/concerns or referral to other resources within the University. Coordinates and oversees completion of student files, collection of missing documents, and answering of questions.

MAJOR DUTIES AND RESPONSIBILITIES:

Receives student contacts by telephone, fax, letter, and/or in person. Responds to all student inquiries and concerns and complaints; provides technical assistance to students; contacts students to collect necessary documents, records complaints and inquiries on Inquiry forms and distributes to required financial aid staff; determines and implements appropriate disposition.
Responsible for guiding and supervising student inquiry resolution and verifying student satisfaction.
Provides financial aid assistance to students, parents and staff as needed.
Performs or assigns any other duties necessary related to student service or to achieve student satisfaction.
Have knowledge of CNSSS, Outlook, Excel and provide excellent customer service skills.
Attend at least one approved financial aid workshop, conference and other training sessions involving financial aid annually.
Other duties as assigned.

Skills and Qualifications:

Bachelor’s degree preferred.
Work experience in an Financial Aid environment preferred, but not required
Excellent oral and written communication skills
Proficient in MS applications; MS Word, MS Excel and MS Outlook
Excellent time management and interpersonal skills
Strong Customer Service orientation or background

Ability to confidently and effectively contact/communicate with students by phone and email.

Position: Financial Aid Advisor

REPORT TO: Director of Financial Aid

SUMMARY OF FUNCTIONS:

Coordinates review and completion of Student Financial Aid requests and manages the completion of the Awarding and Certification process for students regarding various methods of financial assistance. Receives and responds to all student inquiries, concerns and complaints and handles disposition of all student problems/concerns.

MAJOR DUTIES AND RESPONSIBILITIES:

Maintain File Status and Custody of all Student Folders and Files in both hard copy and CNSSS environment.
Receive Student contacts by telephone, fax, letter, and in person. Respond to all student inquiries and complaints; provide technical assistance to students; receive all documents from students and ensure timely completion of student award, certification and disbursement.
Record all complaints on Complaint form and resolve all complaints timely (e.g., within 48 hours).
Responsible for guiding and supervising complaint resolution and verifying customer satisfaction.
Provide financial assistance advisement to students, parents, and staff regarding financial aid programs and services.
Have knowledge of CNSSS, Outlook, Excel, and provide excellent customer service skills.
Perform or assign any other duties necessary related to student service or to achieve student satisfaction.
Maintain professional growth program to ensure adequate knowledge and expertise in all matters pertaining to participation of student financial aid programs, related policies and procedures.
Attend at least one approved financial aid workshop, conference and other training sessions involving financial aid annually.

Skills and Qualifications

Bachelor’s degree preferred in one of the following fields; Business, Accounting, Communications, Education
3-5 years Financial Aid Experience
High attention to detail
Flexibility
Must have excellent communication skills
Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint)

Finance

Position: ACCOUNTS RECEIVABLES COORDINATOR

SUMMARY OF FUNCTIONS:
Perform accounts receivable functions including collections on overdue accounts, audits, disputes and general inquiries.

ORGANIZATIONAL RELATIONSHIPS:
Report directly to the Director of Financial Services. Provides assistance to and receives direction from the Director of Financial Services / Chief Financial Officer. Assistance to the Bursars Office as back up with overdue accounts and non-payment on payment plans.

MAJOR DUTIES AND RESPONSIBILITIES:

Daily email correspondence, letters, and phone calls to/from students regarding past due balances. Includes declined, disqualified and inactive Financial Aid students; outstanding promissory note students. Assist in collections of past due VA, Cash and Employer Reimbursement accounts.
Communicates with Education Center to collect payment of past due Tuition Assistance Invoices, including researching payment transactions.
Prepare weekly report of closed student files for outside Collections.
Daily audits of pending graduate accounts for Graduation approval.
Daily audits of accounts for transcript approval, requested by students through the Registrar’s Office.
Prepare full account audits requested by students or other departments.
Verifies and maintain balance reports of past due accounts in excel spreadsheets, including Financial Aid and Promissory note balances.
Assisting student with general inquiries, by placing communications to the appropriate office.
Performs other collection duties as requested by Director of Financial Services / Chief Financial Officer.

SKILLS AND QUALIFICATIONS

Bachelors Degree Preferred (Finance, Accounting, Business)
Minimum 3-5 years Collections experience (AR, Collections)
Customers Service Skills required
High attention to detail
Proficient in MS Office, MAS 90/200 or similar
Excellent oral and written skills desired

Please submit resumes to jobs@tuiu.edu the deadline for this position is March 3, 2010