Student Services
VA Benefits
If this is not your first session using VA benefits for tuition, you should expect an email confirmation from a VA Representative once enrollment certification has been submitted to the VA for you.
If this is your first session using VA benefits for tuition, please take a moment to preview the following VA instructions on how to use your VA Benefit with TUI University, and forward the requested documents to us at your earliest convenience.
Once your VA paperwork has been received, we will submit enrollment certification to the VA for you, indicating how many credit hours you are taking and how much in tuition we are charging. A monthly benefit will be mailed directly to you from the VA once they've processed your package (the VA asks for 30-45 days to process your claim).
If you are active duty and eligible to use both TA and VA benefits, meaning VA Top-Up, please state that clearly on your application. If you will be using your Top-Up benefit, TUI is not required to submit enrollment certification to the VA for you each session. The student is required to submit a copy of his/her TA directly to the VA. Notifying the school in advance of your intentions, will prevent VA overpayments in the future.
If you have any questions regarding VA Benefits, please feel free to contact Nancy Frerichs at (800) 375-9878 x 2037 or Lisa Mobley at (800) 375-9878 x 2033.
VA FAQ
How many courses are considered full-time?
At the undergraduate level, the VA determines your training time. At the graduate and PhD levels, 2 courses are considered full-time. (PhD Students-each session you are enrolled in the dissertation is also considered full-time).
Which VA Regional Office should I submit my application for benefits to?
Submit all VA paperwork to the VA Regional Office in Muskogee, Oklahoma. Any other VA Regional Office will have no information on record from TUI.
How long does it take for the VA to process my claim?
30-45 days
Does the VA pay the school directly?
No, the VA pays the student who is then responsible for paying the school. (Vocational Rehabilitation students excluded. In your case, the VA will pay the school directly).
How can I sign up for direct deposit?
Complete and submit VA form 24-0296
How can I change my mailing address with the VA?
Via the VA's online WAVE system
If I've used my VA benefit with another school, do I need to fill out the VA Application for Benefits again?
Yes, you'll need to fill out VA Form 22-1995 indicating a change in place of training.
Who can I contact if I have questions about my eligibility?
Please contact the VA directly at 888-442-4551.
How do I submit my monthly verification of enrollment?
Via the VA's online WAVE system or by calling 877-823-2378.
Where can I find VA Forms and Applications?
On the VA's website
How much am I entitled to?
Please contact the VA directly for specific payment rates. General information can be found online.
Who are the VA Certifying Official at TUI?
Nancy Frerichs, nfrerichs@tuiu.edu, 800-375-9878 x 2037
Lisa Mobley, lmobley@tuiu.edu, 800-375-9878 x 2033
If you are ACTIVE DUTY please review our MDP Program.
Questions can be submitted on the VA's website anytime.
